Refund policy

Exchanges or Refunds

 

We offer a 14 day no quibble return policy.  Simply contact us within the set period to advise you will return your item.  Return your item using Track & Trace within 14 days to receive a full refund (minus delivery costs if applicable).

 

T&C’s of Exchanges and Refunds

• Buyers are responsible for return postage costs.

• If the product is not returned in its original condition, the buyer is responsible for any loss in value.

• If seeking an exchange, please return your item as normal and once received, Belle Jewellery will provide a credit for the set value of purchase for the buyer to use at their leisure.

• Refunds will be processed with 1-2 working days upon confirmation of returned item.  Please allow additional time for banks to process refunds.

• Please use the contact us or e-mail us should you have any questions.

• We cannot accept returns on Earrings for hygiene reasons (unless faulty).

• Cancelations can only be done prior confirmation of shipping.  After this date, refunds will be accepted on the above terms.

 

Faulty Items

All of our jewellery is crafted to the highest standards and we stand over its quality. In line with Irish consumer law, if a fault develops within 12 months of delivery, you are entitled to a repair, replacement, or refund, provided you can show proof of purchase. Please note that faults do not include natural wear and tear, damage caused by misuse, or failure to follow our Jewellery Care Guide.